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Return Policy

What can be returned?

-Stock items can be returned and may be subject to a 15% restocking fee.

-Custom products are not returnable.

 

How do electrical returns work?

-Electrical products will only be accepted for return within 30 days of purchase with a receipt.

-Electrical products that have been installed and found to be defective may only be returned with proof of professional installation by a certified electrician.

-Flag Center does not warranty electrical products.


When do items need to be returned by?

Items must be returned within 30 days and in original condition.

 

Where do items need to be returned?

Please send returns to:

Flag Center - RETURNS

2954 N 117th Street

Wauwatosa, WI 53222

 

How do I return items?

Items can be returned in person at our Wauwatosa, WI location or shipped via your preferred shipping method.

 

Packing Materials?

Items need to be returned in ALL original packaging for a return credit.

 

Shipping for returns?

Customer will pay for return shipping. Original shipping charges are not refundable.

 

Credit for returns?

Credit will be issued via original payment method after item is received.

 

In-store return option?

Returns can be made in store at our Wauwatosa location:

2954 N 117th Street

Wauwatosa, WI 53222

414-778-1776

Hours: 9am-5pm M-F, 9am-Noon Saturday